Automate insurance operations with LLMs

Use Gen AI to enhance claims processing, underwriting, rate filing, customer service, compliance and employee management.

Boost claims resolution velocity

Use LLMs to enable agents to ask questions of their claims.
Enable your agents to ask questions of documents
Improve your customer service efficiency and Claim SLAs
Insurance chat

Save time with Artificial Intelligence and integrations.

Integrate Agent Cloud with the platforms you use to process claims.
Integrate with Salesforce or Zendesk cases
Create search applications that allow your teams to securely retrieve contextual knowledge

Maintain rigorous compliance standards

Have teams of agents run through comms or processes that were taken on cases, check against your procedures and provide feedback on your compliance standing
Program agents with specific roles like compliance manager
Provide agents with access to up to date policies and procedures to ensure information provided is context and business aware

Overview of all the features

The end to end RAG pipeline

Select your connector

Use our collection of data sources to sync data from other systems like confluence or upload your own pdf, docx, txt or csv file.
When selecting systems like databases (postgres, snowflake, bigquery) you can select tables and even columns to ingest.

Prep your data

For files you can provide instructions on how to split and chunk your data. Leverage Open AI latest text-embedding-3 for embedding or select from open source models like BGE/base.

Vector store your data

Once data has been embedded the platform will store your data within a vector database. We also expose

Keep data fresh

Select what frequency you would like to sync data from the source. This can be manual, scheduled or a cron expression. This means users can query fresh data and know how recent the source was updated.

Start chatting with your data!

Now that data is synced, simply create an agent with your choice of LLM and start a session to talk to your data.

Privately chat to your data in your cloud.

Get started with Agent Cloud Community edition today or talk to us for enterprise enquiries.